Privacy Policy

This Privacy Policy between Generative CAD Services Limited (“us, we, our”) and you, constitutes our commitment to your privacy on our records, websites, web apps, social media platforms and services.

1. Your Privacy Rights.

This Privacy Policy describes your privacy rights regarding our collection, use, storage, sharing and protection of your personal information. It applies to our Website and all database applications, services, tools and contact with us regardless of how you access or use them.

If you have created a username, identification code, password or any other piece of information as part of our access security measures, you must treat such information as confidential, and you must not disclose it to any third party. We reserve the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of this Policy. If you know or suspect that anyone other than you know your security details, you must promptly notify us at info@generativecad.com

2. Your Consent

You accept this Privacy Policy when you give consent upon access to our platforms, or use our services, content, features, technologies offered on our websites, mobile applications, digital platforms or use any of our services (“Services”)

We may amend this Privacy Policy at any time by posting a revised version on our website, or placing such notice at conspicuous points at our office facilities. The revised version will become effective 7 days after publication.

3. Your Personal Information

When you use Our Services, we collect information sent to us by your computer, mobile phone or other electronic access devise. This automatically collected information includes but not limited to data about the pages you access, computer IP address, devise ID or unique identifier, devise type, geo-location information, computer and connection information, mobile network information, statistics on page views, traffic to and from the sites, referral URL, ad data, standard web log data, still and moving images.

We may also collect information you provide us including but not limited to information on webform, survey responses, account update information, email, phone number, organisation you represent, official position, your transactions, enquiries and your activities on our platform or premises. We may also use information provided by third parties like social media sites. We are however not liable on how these third parties use your information as these information is not provided by us.

4. What We Do With Your Personal Information

The purpose of collecting your personal information is to give you efficient, enjoyable and secure service. We may use your information to

A. Provide our services and support

B. Process applications and send notices about your transactions to requisite parties

C. verify your identity

D. resolve disputes, collect fees, and troubleshoot problems

E. manage risks or detect, prevent, and/or remediate fraud or other potentially prohibited or illegal activities,

F. detect, prevent or remediate violation of Laws, Regulations, Standards, Guidelines and Frameworks

G. Improve Our Services

H. Measure and improve the performance of Our Services

I. Track information breach and remediate such breaches

J. manage and protect our information technology and infrastructure

K. contact you at any time through your provided telephone number, email address or other contact details

5. How We Protect Your Personal Information

We store and process your personal information on our computers in Nigeria. Where we need to transfer your data to another country, such a country must have an adequate data protection law.

We will seek your consent when we need to send your data to a country without an adequate data protection law.

We protect your information using physical, technical and administrative security measures to reduce the risks of loss, misuse, authorised access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorisation controls.

6. How We Share Your Information

As you interact or use our Services, we may provide other third parties with information such as your name, contact details, or other details you provided us for the purpose of providing you Our Services

You accept that your pictures and testimonials on all social media platforms about us and our services can be used for promotional purposes by us.

We may send to you from time to time relevant information such as news items, enforcement notice, statutorily mandated notices and essential information to aid and improve the provision of our Services to you.

We may also share your personal information in compliance with National and International Laws.

7. Your Data Security

We will always keep your information securely. To prevent unauthorised access to your information we have implemented strong controls and security safeguards at the technical and operational levels. These includes; Keeping a crystal clear and honest privacy policy. Frequent updates of patch softwares. Ensuring the Encryption of sensitive customers data. Transparency on use of customer data. Regular test for vulnerabilities.

8. Your Data Confidentiality Rights

We regard your information as confidential and will not divulge them to any third party except under legal and/or regulatory conditions. You have the right to request copies of any and all information we keep on you,

However, while we are responsible for safeguarding the information you entrusted to us, your role in ensuring confidentiality includes, but is not limited to, adopting and enforcing appropriate security measures such as non-sharing of passwords, and other platform login details among others.

9. Links to Other Websites

Certain transaction processing channels may require links to other websites or organisations other than ours. We however are not responsible and have and do not control those websites or organisations. We are not responsible for the privacy policy or practice, or content of such linked websites or organisations. We do not monitor or review the content of other party’s websites or services which are linked from our website or other services.

You agree to evaluate the security and trustworthiness of any such linked websites or services before disclosing any information to them.

You agree that we are not responsible for any loss or damage in whatever manner, however caused, resulting from your disclosure to their parties of your personal information.

10. Governing Law:

This Privacy Policy is made pursuant to the Nigeria Data Protection Regulation 2019 and other relevant Nigerian laws, regulations or international conventions applicable to Nigeria.